01
Emergency Leaks
Burst pipes and active leaks, stopped before the damage spreads.
- Same-day response
- Leak located, not guessed
- Made safe on the first visit
Gas Safe registered · Insured · Family-run since 2005
Water where itshouldn't be?
Leaks, blockages and dead boilers dealt with the same day. We look at the job, agree a fixed price, and only then pick up a tool.
- No weekend surcharge
- Fixed price before we start
- 2-year workmanship guarantee
Dispatch statusAccepting calls
- Avg. arrival
- 75 min
- In business
- 21 yrs
- Rating · 268 reviews
- 4.9★
- Workmanship warranty
- 2 yrs
Mon - Fri07:30 - 18:30
Saturday08:00 - 15:00
SundayEmergency only
01What we do
What we do
We do not claim to do everything. These are what we do every day, and what the vans are stocked for.
02
Blocked Drains
Cleared properly, with a camera check so it does not come straight back.
- Camera inspection
- High-pressure clearing
- Report on the cause
03
Boilers & Hot Water
Repairs, servicing and replacements for hot water that has given up.
- Annual servicing
- Repair or replace advice
- Warranty on parts
04
Bathrooms
Full installs and refits, finished to a standard you would want at home.
- Full install
- Tiling and sealing
- Old suite removed
05
Pipework
Repipes and upgrades for houses still running on failing pipework.
- Pressure testing
- Minimal disruption
- Made good afterwards
06
Commercial
Maintenance contracts for landlords and small commercial sites.
- Planned maintenance
- Priority response
- Consolidated billing
02How it works
No surprises, by design
Most complaints about our trade come down to three things: nobody answered, nobody arrived when they said, and the bill did not match the quote. Here is how we remove all three.
- 01
You call, a human answers
No phone tree and no callback queue. You speak to someone who can actually book the job.
- 02
We give you a window
A real arrival window, and a message when we are on the way. If we are running late, you hear it from us first.
- 03
Price agreed before we start
We look at the job, then quote a fixed price. Nothing begins until you have said yes to it.
- 04
Done right, or we come back
Every job carries a workmanship guarantee. If the same fault returns, so do we — at no charge.
03Coverage
Where we actually go
Inside this list you get the same arrival window as everyone else. Just outside it, call anyway and we will tell you honestly.
Service radius
20 mi
Towns covered
8
- ManchesterBase
M1 - M9
- Salford
M5 - M7 · M50
- Stockport
SK1 - SK8
- Oldham
OL1 - OL4
- Bury
BL8 - BL9
- Trafford
M32 - M33
- Rochdale
OL11 - OL16
- Ashton
OL6 - OL7
04Reviews
What people actually say
Taken from Google and our own follow-up calls. We publish the job, the month and the district, because praise with no detail is worth nothing.
4.9
268 reviews
Emergency boiler repair · Jan 2026
“Boiler died on the coldest night of the year. Someone answered at 6am, a van was outside by half seven, and we had heat again before the children woke up. Quoted 340, charged 340.”
Blocked drain · Sep 2025
“Third plumber I called and the only one who put a camera down the drain before quoting. The other two wanted to dig up the drive on a guess.”
Assessment visit · Mar 2026
“They told me the boiler had another three or four winters in it and talked me out of replacing it. That conversation cost them a sale and earned them every job since.”
Full bathroom install · Nov 2025
“Bathroom done in four days, exactly as promised, and they cleaned up every evening. My neighbour has booked them off the back of it.”
05Plans
Cover that pays for itself
Most of the emergencies we attend were preventable. These plans exist so you stop paying us at 2am.
Essential
£14per month
For one boiler in an ordinary home.
- Annual boiler service
- Priority booking
- 10% off any repair
- No call-out fee
Household
£26per month
Boiler, pipework and drains, all covered.
- Everything in Essential
- Drains and pipework included
- Annual system flush check
- 20% off any repair
- Unlimited call-outs
Landlord
From £19per property
Gas certificates and cover across a portfolio.
- Annual gas safety certificate
- Certificates filed automatically
- Tenant calls handled directly
- One invoice for all properties
Month to month. Cancel whenever you like — we do not do lock-in contracts on domestic work.
06Questions
Common questions
Answered the way we would answer on the phone.
Do you charge more at night or at weekends?
No. The price is the same at two in the afternoon and two in the morning. Firms that add a surcharge are counting on you not shopping around during an emergency.
How quickly can you actually get here?
Our rolling twelve-month average is 75 minutes from call to arrival for emergencies inside our core area. Non-urgent work is normally booked within two days.
Will you give me a price over the phone?
For standard jobs like a service or a certificate, yes. For a repair, no — anyone quoting a repair they have not seen is guessing, and that guess is always higher on the invoice.
Are you Gas Safe registered?
Yes, registration 518042. Every engineer carries their card and you are welcome to check it before they start. If someone will not show you the card, do not let them touch your boiler.
What if the same fault comes back?
Every repair carries a two-year workmanship guarantee. Same fault, same system, within that window, and the return visit costs nothing.
Do you take on insurance work?
Yes. We photograph and document everything as we go and deal with the loss adjuster directly, which is usually the part people find hardest.
07Request
Get a fixed price
Tell us what is happening and we will come back with a real number, not a range. Usually within the hour during working hours.